Job Description
TForce Logistics is North America's leading same-day transport and logistics services company. Our dedicated courier service includes point-to-point delivery, fleet outsourcing, facilities management and custom transportation solutions. We are currently looking for the following professional to join our team:
Branch Manager
You will ensure that profitability, productivity standards, strong customer relations, and the achievement of targeted performance standards through the effective leadership of Independent Contractors, service partners, and employees are met or exceeded. You will also be responsible for managing the application of relevant technologies and standard operating procedures for new and existing customers.
Job Responsibilities:
· Ensure excellent customer relations are maintained at all times and foster a customer driven culture. This includes regular visits and contact with the top customers in the market.
· Maintain good human relations with Contractors, Union and employees.
· Ensure that SOP’s are followed and business rules are well communicated with operations staff (where applicable).
· Coordinate the selection and development of personnel in accordance with company procedures including development of succession planning through internal/external training.
· Meet or exceed financial plans as per the fiscal year budget.
· Develop and implement short and long-term plans with each department in the business center to achieve company goals.
· Generate revenue through implementation of a sales strategy, direct marketing, and strategic parternships.
· Monitor competitors in the marketplace with respect to human resources, sales, marketing, and operational procedures. Make adjustments where needed to maintain a leading edge in the marketplace.
· Oversee audits to ensure compliance with established standards in all aspects of the business including workplace safety & health.
· Analyze the needs of the branch regarding staff requirements, building and office needs, and to make recommendations to Director.
· Establish and authorize work schedules in the business center to meet customer requirements.
· Through strong leadership, ensure all managers and supervisors know and adhere to company policy/regulations.
· Conduct studies to clarify and/or correct procedural problems.
· Advise Regional Director of local problems, conditions, changes or other matters affecting the branch.
· Perform other duties as assigned.
Job Requirements:
· Minimum of 5 years experience in a Supervisory/Management capacity in the transportation sector
· Experience dealing with a Unionized environment.
· BS/BA degree or equivalent experience.
· Ability to lead a team and make appropriate decisions.
· Combination of skills and experiences that may include prior industry experience, general management, sales and other relevant background.
· Maintain a high degree of self-discipline.
· Outstanding communication, interpersonal & computer skills.
· Excellent organizational skills.
Interviews will be determined by the applicant’s qualifications, experience and information supplied on the resume.
TForce Logistics is committed to Employment Equity and encourages applications from all qualified women and men, including aboriginal peoples, persons with disabilities and visible minorities.
We thank all applicants for their interest, however only those who meet the above qualifications will be contacted.
Job Types: Full-time, Permanent
Salary: $80,000.00-$90,000.00 per year
Benefits:
- Dental care
- Extended health care
- Vision care
Schedule:
Ability to commute/relocate:
- Etobicoke, ON M8Z 1B8: reliably commute or plan to relocate before starting work (required)
Experience:
- Supervisory/Management capacity in the transportation sector: 5 years (required)
Work Location: One location
