Brock Solutions is an innovative engineering solutions and professional services company specializing in the design, build and implementation of real-time operational solutions for broad based industrial/manufacturing and transportation/logistics organizations globally. With approximately 700 employees worldwide, Brock Solutions is a privately held, employee owned organization with over 30 years in the real-time operational solutions space.
As Brock Solutions continues to grow and respond to the on-going requirements of major clients, we need to add talent to our base of outstanding professionals. We are currently seeking an IT Systems Specialist to join our team of experienced professionals located at our Kitchener, Ontario head office location.
Employee-owned company with profit sharing, comprehensive benefits, company events and charitable initiatives, a diverse workplace, BBQs and Lunch and Learns, Sports teams, Group fitness initiatives, and a "We win as as a Team" culture are just some of the reasons our employees love working at Brock!
Responsibilities:
- Manage and deploy software operating system updates automatically using Microsoft management tools or Manually
- Assist internal users with the installation , configuration and usage of desktop computers, peripheral equipment and software within established guidelines.
- Actively trouble shoot technical problems, collaborate with other members of the IT organization as needed to ensure timely resolution issues
- Create and maintain documentation to share information and facilitate repeatability
- Preform other IT tasks as assigned.
Qualifications Required:
- 3-Years of college diploma in information Technology, Computer Systems, Desktop Support or similar
- 2+ years experience in a related role
- Strong knowledge of Windows administration, Active Directory, Group Policies and scripting for systems administration
- Superior customer service skills, professional and courteous
- Attention to detail and committed to a high degree of accuracy in following standards processes
- Aptitude to quickly learn new systems and technologies
Preferred Experience:
- Proficiency in Windows imaging tools such as MDT or Intune Autopilot
- Microsoft 365 applications, services, and management tools
- Wired and wireless network technologies
New grads are welcome to apply. If you have graduated with in the last 3 years, please also submit a soft copy of your transcripts (unofficial copy is fine).
Other Job Information (if applicable):
New grads are welcome to apply. If you have graduated within the last 3 years, please also submit a soft copy of your transcript (unofficial copy is fine).
Brock Solutions strives to create a respectful, accessible and inclusive work environment. Upon individual request, Brock Solutions will endeavour to remove barriers to the hiring process to accommodate those candidates with disabilities.
Please be advised that, outside of our official applicant tracking system, Brock Solutions will never solicit personal information upfront. We send formal offer documentation in writing first, and wait until your acceptance before aking for any additional personal information.
