Job Description
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: Experience an asset
- or equivalent experience
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- JavaOS
- Networking software
- Networking security
- Internet
- Servers
- Presentation software
- Programming software
- Business diagram software
- Database software
- Programming languages
- Software development
- C#
- C++
- Data analysis software
- MS Windows
- Oracle
- SQL
- Visual Basic
- Vehicle supplied by employer
- Willing to travel
- Public transportation is available
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Manual dexterity
- Attention to detail
- Ability to distinguish between colours
- Sitting
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
About Sun-Net Inc.
Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Company - Private
Website: www.sunnetsoftware.com
Year Founded: 2000
