Job Description
A Grab & Go Server/Barista at the Hilton Mississauga Meadowvale provides a memorable experience for our guests by offering food and beverage services while maximizing sales and guest satisfaction. The “Grab & Go” is located in the hotel lobby and provides specialty beverages and food products for those on the run. In this role, you will report to the Outlets Manager.
What will I be doing?
Specifically, you will be responsible for performing the following tasks to the highest standards:
- Ensuring a sound knowledge of all menu items available from the Grab & Go.
- Taking and inputting guest orders into the appropriate point of sale system.
- Preparing drink items as requested by the guest – mainly including, but not limited to coffee, tea, hot chocolate and specialty coffees.
- Warming food as requested by the guest – e.g. pre made breakfast and lunch sandwiches.
- Serving items to guests providing appropriate condiments and accompaniments.
- Ensuring payment is received for all items served to the guest.
- Answering any guest enquiry wishing to have items from the Grab & Go delivered to their room.
- Prepare and deliver such items to the guest room in the appropriate packaging.
- Ensure all items in the Grab & Go are well-stocked at all times, ensuring that all products are still within their expiration date.
- Respond to guest requests in a friendly, timely, and efficient manner.
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
- Maintaining cleanliness in the Grab & Go area.
What are we looking for?
To successfully fill this role you should be able to demonstrate the attitude, behaviours, skills and values that follow:
- Positive attitude and excellent communication skills.
- Self-starter, reliable and have the ability to work independently.
- Good command of Written and Oral English
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Secondary School Education
- Certified Food Handler
- Previous Barista experience
Hilton Team Member Perks Include:
- Hilton Travel Discount Program
- Complimentary Team Member parking
- Employee Assistance Program
- Employee cafeteria with complimentary meals, beverages, snacks, provided
- Wynn Fitness Club Corporate Membership Discount
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Hilton Mississauga/Meadowvale welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Job Types: Full-time, Part-time
Benefits:
- Discounted or free food
- Employee assistance program
- On-site gym
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Supplemental pay types:
Application question(s):
- Are you legally eligible to work in Canada? (Yes/No)
Work Location: In person
About Hilton
CEO: Christopher Nassetta
Revenue: $10+ billion (USD)
Size: 10000+ Employees
Type: Company - Public
Website: https://jobs.hilton.com
Year Founded: 1919
